whatsapp business account vs standard account

More interestingly, however, is the ability to customize such messages and tailor them to specific customers.įor instance, if a customer hasn’t responded in 14 days, they can get a customized greeting message that would be different from one sent to a brand new customer. This includes the standard greeting and away message. Whatsapp Business allows you to send messages that are automatically generated and sent. Once you’ve set this up, you’ll be able to answer questions sent from various phone numbers on WhatsApp. To do so, simply Go to Settings > Quick replies. This function allows you to set up automated answers to frequently asked questions. Achieving quicker repliesĮver received multiple queries of the same question? With the “Quick reply” function, you can significantly cut down on the amount of time spent on such messages. To use this, simply open Settings > Business settings > Profile. This includes your company name, address, business description, email address, operating hours, and website. Users can create a business profile that lists all the important information that a potential prospect will need when researching your company. Let’s take a closer look at some key features. Whatsapp Business makes business owners’ lives easier with features that help promote and run their businesses. What are the key features of the Whatsapp Business app? Tl dr? Here’s a summary of the key differences. quick replies, away messages, and greeting messages. With WhatsApp Business, you can set up automated replies with three kinds of message automation functions (triggers) i.e. Collect customer data. Businesses can gather customer information to enhance their user experience.A more detailed contact profile. Unlike the regular version, Whatsapp Business allows you to input more information related to your company such as your business description, URL, and operating hours.Here are the differences between Whatsapp Business and Whatsapp: What are the differences between WhatsApp Business and WhatsApp? Thanks to new features that are constantly being added, WhatsApp Business is quickly becoming a great place for businesses to showcase their offering, when consumers are increasingly going online. This is just one of the many features Whatsapp Business has to offer. For instance, businesses can include a catalog that enables customers to browse and interact with products on their mobile phones directly. Primarily, Whatsapp Business provides a more seamless customer experience, as a direct social commerce channel. WhatsApp Business is a free-to-download app that was designed with the small business owner in mind.

Whatsapp business account vs standard account